Frequently Asked Questions

Pricing / Insurance

We’re happy to provide you with a pricing quote! We offer self-pay rates and accept insurance in the state of Texas. To receive your pricing quote please submit a Request Appointment form, and we’ll reply within one business day. Note that  pricing varies when billing insurance depending on your insurance provider.  

We are currently in network in the state of Texas with the following providers: click here

We do not require a referral for an appointment at our clinic; however, some insurance plans do require a referral for our services. We are happy to help you navigate your health insurance benefits and give an estimate of coverage prior to your first visit. We’ll also note if a referral is required by your insurance provider. Please note: given the sheer volume of insurance plans on the market, it is ultimately your responsibility to understand your coverage. We know it’s confusing; we’re here to help!

We currently offer self-pay rates and do not accept insurance in the state of Arizona. Please contact us for a pricing quote.


Our team will connect with you by phone and/or email to discuss pricing options for our services depending on your preferred form of billing. We pride ourselves in being able to schedule you within 2-3 days of your initial request. Please note, the more schedule flexibility on your end the more likely you will be able to schedule an appointment quickly.

Please see our open clinic hours by location: Texas locations and Arizona locations

If you are not able to keep a scheduled appointment, we require 24 hours notice. We automatically charge $50 for late cancellations and no-shows. We value the time we have set aside to see and treat you, and our therapists are still paid if you don’t show up. 

If your appointment is more than 24 hours away, you can cancel or reschedule online at If your appointment is within 24 hours, please contact us directly at 512-266-1000 via call or text or email us at A $50 late cancellation fee does apply when appointments are canceled without 24 hours notice. 

RunLab Services

We have a diverse therapy team which includes Doctors of Chiropractic and Doctors of Physical Therapy on-site. We also have several relationships with medical doctors both in Austin and remotely located should you need to be referred. Most of our clients see us prior to seeing their medical doctor because of our musculoskeletal specialty. We are able to refer for imaging as needed and will send you to the appropriate orthopedist or other medical specialist should we feel it would benefit your care. We feel collaboration is an important part of a comprehensive care model.

At RunLab, we believe if you are a human, you are a runner. Humans were born to run, just like fish were born to swim. We work with anyone who wants to move better. We have worked with individuals trying to lose weight, people trying to lower their anxiety/stress, improve their health, stroke patients, Down syndrome patients, Olympians, junior Olympians, and many runners who are trying to qualify for Boston or the Olympic Trials. If you want to move better, we want to work with you and will make the experience fun for you, no matter what kind of experience you have with running.

While we specialize in running biomechanics, we’re a comprehensive physical therapy clinic. We work with a wide range of patients, including patients pre- or post-surgery, patients with injury prevention goals, and patients with active injuries (running related or otherwise). 

Click HERE to learn more about Our Process for services at RunLab.

Gait can take on many forms: walking, sprinting, multi-directional running, smooth surface running, technical surface running, hill running, or linear gait, amongst many other forms. Gait training is working on improving the efficiency of your gait mechanics. The specific gait training you receive is based upon your goals and underlying physiological attributes.

Our RunLab gait training sessions includes working with a Doctor and a Clinical Gait Specialist to improve your running form. Gait training sessions include a mix of mobility, stability, strength, movement training, and running with direct feedback depending on what your unique needs are. Our end goal is to help you gain more awareness of your body’s movement patterns, how to make these movements more efficient, and help improve the underlying physiological attributes to levels they need to be at for you to execute your movement goals.

You can want to move a certain way, however, if you don’t have the underlying characteristics it will not matter. We work with you on getting your body the attributes it needs.

Strength training is improving the ability of a muscle to either produce a greater amount of absolute force or to be able to withstand more repetitive strain. Strength training is just one component of gait training.

Running gait involves using your entire body in a specific manner to move through space. As a result, gait training includes working on your:

  1. Elasticity (tendon health)
  2. Endurance
  3. Mobility
  4. Nervous System Connectivity (Motor Patterns)
  5. Balance
  6. Core stability (posture)
  7. Core rotational control
  8. Strength
  9. Structural Integrity
  10. Symmetry

We can help change your running form within 5 seconds. However, LASTING CHANGE is highly individual. We all have different levels of fitness. We all have unique habitual movement patterns that will take time to “unlearn.” Some people are just going to learn movement skills more quickly than others.

The end goal is to get you to a position where you can reach ​your​ running goals. This usually occurs through developing body awareness (how am I moving and what does it feel like to change this?), getting your underlying physiological attributes to the desired level, and arming you with the tools to address day-to-day changes in your states of fatigue.

You will always need to take care of your body or else breakdowns will start to occur. In the beginning, the changes you make to your running form will be hard. You are literally trying to overwrite the current software in your body and recode it. Once you make your new running form “muscle memory” you will have to continue to do exercises to maintain this new form. However, once the base is built, it will not take as much work to maintain the new muscle memory. With that said, if your goals change, such as you wanting to run significantly more or run significantly faster, you will need to develop different gait patterns and understand when to use which ones to accommodate.

Yes! Due to many individuals flying into Austin for our services, we decided to build a virtual gait-training ecosystem. For more about our virtual gait-training services, visit

Contact RunLab

We offer several locations in Austin, Texas as well as in Phoenix, Arizona. We also offer virtual Movement Analysis and Gait Evaluation services. 

For Austin, TX click here

For Phoenix, AZ click here

For virtual services visit

Clinic hours vary by location, and all services are by-appointment only. Please review your preferred location for open clinic hours, and contact our team to get started with scheduling. 

Most major insurances are accepted for on-site services in Texas.