Operations Coordinator

At PHYZIO, we believe movement is medicine. We are an integrated medical and group fitness facility. Our memberships set you up for success by helping you understand your unique structure, range-of-motion and strengths so you meet your goals faster and understand your body better. Our team of doctors has developed this innovative approach so you can get the most out of your experience with us — no matter your shape, size, age, or experience level. Our one-hour heart-rate-driven workouts rotate you through five unique rooms designed to challenge all areas of your body. Whether you come from a CrossFit background, an Orange Theory background, or have never set foot in a gym, you’ll feel like family from day one. At each session, you’ll rotate through the various rooms while maintaining the high energy fun you expect from a group fitness class. With more than 2,000 workouts in the ever-growing PHYZIO database, you will never plateau because every workout is different.

30 hours per week
$15 – $17 / hour
Opportunities for performance-based financial incentives
Schedule: Monday – Friday, 4:45AM – 11:00AM

WHAT WE’RE LOOKING FOR:
Minimum requirements
• High school diploma
• Excellent customer service skills and positive attitude
• Strong verbal and written communication skills
• Health & fitness minded
• Functional computer skills

Preferred requirements
• Able to multi-task and excel in a busy environment
• Background with MS Office programs (word, excel)
• Basic computer program software use

JOB DUTIES INCLUDE:
• Provide support to the overall operations of the facility under the guidance of management.
• Become an expert in our systems to support future additions and improvements to our offerings.
• Maintains accurate records using established PHYZIO sales systems.
• Conducts telephone inquiries/follow up calls/customer care calls.
• Greets members & guests to the facility promptly and enthusiastically
• Leads PHYZIO facility previews with prospective clients.
• Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities.
• Maintains an organized and clean lobby/front desk area.
• Responsible for processing accurate credit card transactions.
• Responds immediately to member requests, inquiries, and concerns.
• Properly on-boarding all PHYZIO clients under established PHYZIO systems.
• Works closely with PHYZIO trainers to ensure that processes are fulfilled.
• Responsible for attending and participating in all applicable PHYZIO training programs.
• Perform weekly facility inspection and reports all needs for the facility to the operations team lead.

Job Category: Operations
Job Type: Part Time
Job Location: Glendale AZ

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